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Firefox crashes at startup
Closed, ResolvedPublic

Description

Firefox crashes at startup since the last update.

I deleted the cache and profile folder but no luck. I also checked for broken packages but everything seems fine.

If I revert to the state before the update, it works again.

$ firefox                                                                                                                          
ExceptionHandler::GenerateDump cloned child 2030
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Revisions and Commits

Event Timeline

I know it won't help you but here it works.
Perhaps you could simply try to update another time and try again ?

joebonrichie triaged this task as Needs More Info priority.Mar 3 2021, 8:13 AM
joebonrichie edited projects, added Software; removed Lacks Project.
joebonrichie added a subscriber: joebonrichie.

After making sure you are fully up to date and checked for broken packages and have reinstalled firefox (sudo eopkg it --reinstall firefox), if you are still facing this issue please install gdb and firefox debuginfo via : sudo eopkg it gdb firefox-dbginfo

Next run firefox in the gdb debugger gdb firefox, then type in run to start firefox, when it crashes type bt into gdb to get the backtrace and post that here.

I made sure the system was fully up to date and checked for broken packages (none was found), then I reinstalled firefox but it still crashes so here's the backtrace you requested:

(gdb) bt
#0  0x00007ffff4128b6b in  () at /usr/lib64/firefox/libxul.so
#1  0x00007ffff41288cd in  () at /usr/lib64/firefox/libxul.so
#2  0x00007ffff41287d9 in  () at /usr/lib64/firefox/libxul.so
#3  0x00007ffff3923869 in std::panicking::rust_panic_with_hook () at /usr/lib64/firefox/libxul.so
#4  0x00007ffff3950b45 in  () at /usr/lib64/firefox/libxul.so
#5  0x00007ffff3950b1d in  () at /usr/lib64/firefox/libxul.so
#6  0x00007ffff3950b7f in  () at /usr/lib64/firefox/libxul.so
#7  0x00007ffff19314f3 in  () at /usr/lib64/firefox/libxul.so
#8  0x00007ffff1931335 in  () at /usr/lib64/firefox/libxul.so
#9  0x00007ffff0c2e395 in  () at /usr/lib64/firefox/libxul.so
#10 0x00007ffff0c2be04 in  () at /usr/lib64/firefox/libxul.so
#11 0x00007ffff04a173d in  () at /usr/lib64/firefox/libxul.so
#12 0x00007ffff0a8fce8 in  () at /usr/lib64/firefox/libxul.so
#13 0x00007ffff0a800c6 in  () at /usr/lib64/firefox/libxul.so
#14 0x00007ffff0a7f5f8 in  () at /usr/lib64/firefox/libxul.so
#15 0x00007ffff11d7de9 in  () at /usr/lib64/firefox/libxul.so
#16 0x00007ffff11bce56 in  () at /usr/lib64/firefox/libxul.so
#17 0x00007ffff0eb6b69 in  () at /usr/lib64/firefox/libxul.so
#18 0x00007ffff0eb43a3 in  () at /usr/lib64/firefox/libxul.so
#19 0x00007ffff353b69a in  () at /usr/lib64/firefox/libxul.so
#20 0x00007ffff3562523 in  () at /usr/lib64/firefox/libxul.so
#21 0x00007ffff08fed0b in  () at /usr/lib64/firefox/libxul.so
#22 0x00007ffff08d113f in  () at /usr/lib64/firefox/libxul.so
#23 0x00007ffff08d0539 in  () at /usr/lib64/firefox/libxul.so
#24 0x0000555555588b42 in  ()
#25 0x00007ffff7b43a92 in __libc_start_main () at /usr/lib/libc.so.6
#26 0x00005555555d00de in _start ()

Thanks, next can you find the crash report and the minidump and upload them for me, they should be in ~/.mozilla/firefox/Crash\ Reports/events/ and ~/.mozilla/firefox/9ypc25aw.default-release/minidumps/ respectively noting that 9ypc25aw would be the name of your profile.

joebonrichie changed the task status from Open to In Progress.Mar 3 2021, 5:42 PM
joebonrichie raised the priority of this task from Needs More Info to Normal.

I believe i've found a fix for your issue, no need to upload.

sudo eopkg it https://packages.getsol.us/unstable/f/firefox/firefox-86.0-213-1-x86_64.eopkg feel free to reopen if it doesn't fix the issue.