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sometimes Solus does not power off when shutting down
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Description

When shutting down sometimes, the the system hangs with black screen and blinking cursor. Pressing ALT + F2 brings cli with:
[ Solus Operating System]
login: alsfj@solus password:

I can't acutally enter anything and hitting ENTER does nothing. It's quite frustrating.
How can I investigate this further?

System:    Host: localhost Kernel: 4.15.17-65.current x86_64 bits: 64
Desktop: Budgie 10.4  Distro: Solus 3.999
Machine:   Device: desktop Mobo: ASRock model: B85M Pro4 serial: N/A
UEFI: American Megatrends v: P2.50 date: 12/11/2015
CPU:       Quad core Intel Core i5-4570 (-MCP-) speed/max: 2018/3600 MHz
Graphics:  Card: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller
Display Server: x11 (X.Org 1.19.6 )
drivers: modesetting (unloaded: fbdev,vesa)
         Resolution: 1920x1200@59.95hz
         OpenGL: renderer: Mesa DRI Intel Haswell Desktop
         version: 4.5 Mesa 17.3.8
Network:   Card-1: Intel Ethernet Connection I217-V driver: e1000e
         Card-2: Qualcomm Atheros AR9271 802.11n driver: ath9k_htc
goek-han created this task.Apr 21 2018, 8:56 PM

That was (yes, "was") happening to me too, until one day it stopped. Could be just a streak of fortunate events, I don't know. I'll report back here if it'll happen again.

That was (yes, "was") happening to me too, until one day it stopped. Could be just a streak of fortunate events, I don't know. I'll report back here if it'll happen again.

Thanks! I used to think it only occurred when I forgot to close KeepassXC but sometimes I close all programs before shutting down and yet Solus hangs. I'll post a screenshot when it happens again.

It re-happened yesterday. I clicked on "Restart" (Budgie, stable channel) and I got a total black screen except for a fixed cursor on the upper left corner. I couldn't switch to any of the tty.

Lorien added a subscriber: Lorien.EditedApr 23 2018, 7:15 PM

This happened for me from time to time 1 - 2 month's ago, but it went away again. When i left the machine with the blinking cursor in the top left corner, it would eventually shutdown or reboot, but i guess it took 1 - 2 min. for it to do so.

Do you have any USB devices connected when it happens ?

Note: This may happen for example if your machine was connected to a network drive that was turned off/disconnected before your machine shutdown; during the shutdown process, your machine will perform a umount of the disks and wait for the network drive that is not reachable until a timeout occurs.

When the problem occurs, wait a few minutes until the machine shuts down then turn it on again and check the logs of the previous boot with: journalctl -b -1. I guess there should be an error message near the end. If you don't see any relevant error message, try the same command with sudo to get more blah-blah.

This happened for me from time to time 1 - 2 month's ago, but it went away again. When i left the machine with the blinking cursor in the top left corner, it would eventually shutdown or reboot, but i guess it took 1 - 2 min. for it to do so.

Do you have any USB devices connected when it happens ?

I have the USB transmitter for my wireless mouse and a bluetooth adapter plugged in. But these are fairly common, aren't they?

Note: This may happen for example if your machine was connected to a network drive that was turned off/disconnected before your machine shutdown; during the shutdown process, your machine will perform a umount of the disks and wait for the network drive that is not reachable until a timeout occurs.

When the problem occurs, wait a few minutes until the machine shuts down then turn it on again and check the logs of the previous boot with: journalctl -b -1. I guess there should be an error message near the end. If you don't see any relevant error message, try the same command with sudo to get more blah-blah.

Hmmm...I have the Nextcloud desktop client running. Other than that I have an SSD and two HDDs.

Next time I'll time the duration the machine takes to shut off and I'll print the logs. Thanks.

livingsilver94 added a comment.EditedApr 25 2018, 7:44 PM

In my case I had no external drives nor network drive, just my internal HDD with personal files, as usual. I have a separated drive for music and photos.