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Maniphest T5748

gnome-documents and gnome-books fail to open
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Description

I've installed from the command line and from the software center with the same result. When I try to run either of them, I get the following errors:

(org.gnome.Documents:8561): Gjs-WARNING **: JS ERROR: Unable to connect to the tracker database: Tracker.Error: Failed to load SPARQL backend: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
Application<.vfunc_startup@resource:///org/gnome/Documents/js/application.js:374:26
wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22
main@resource:///org/gnome/Documents/js/main.js:48:12
run@resource:///org/gnome/gjs/modules/package.js:221:12
@/usr/bin/gnome-documents:6:1


(org.gnome.Documents:8561): Gjs-WARNING **: JS ERROR: TypeError: Application.modeController is null
IndexingNotification<._init@resource:///org/gnome/Documents/js/notifications.js:189:9
wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22
_Base.prototype._construct@resource:///org/gnome/gjs/modules/_legacy.js:18:5
Class.prototype._construct/newClass@resource:///org/gnome/gjs/modules/_legacy.js:114:32
NotificationManager<._init@resource:///org/gnome/Documents/js/notifications.js:345:38
wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22
Application<._createWindow@resource:///org/gnome/Documents/js/application.js:430:31
wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22
Application<.vfunc_activate@resource:///org/gnome/Documents/js/application.js:485:13
wrapper@resource:///org/gnome/gjs/modules/_legacy.js:82:22
main@resource:///org/gnome/Documents/js/main.js:48:12
run@resource:///org/gnome/gjs/modules/package.js:221:12
@/usr/bin/gnome-documents:6:1

Since it appears to be related to tracker, I've tried re-installing tracker. Same result.

Event Timeline

cenewk created this task.Feb 6 2018, 12:57 PM
Herald added a project: Lacks Project. · View Herald TranscriptFeb 6 2018, 12:57 PM
DataDrake edited projects, added Software; removed Lacks Project.Mar 15 2018, 7:31 PM
DataDrake added a subscriber: DataDrake.Mar 15 2018, 7:34 PM

Can't reproduce, is this still an issue?

cenewk added a comment.Mar 17 2018, 11:45 AM

Yes. Just re-installed gnome-documents and tried to run. It returns the same error.

DataDrake added a comment.Mar 17 2018, 12:17 PM

Can you check that tracker is installed?

cenewk added a comment.Mar 18 2018, 3:02 PM

Yep.

sudo eopkg it tracker
Password: 
The following package(s) are already installed and are not going to be installed again:
tracker
No packages to install.
folcred added a subscriber: folcred.Mar 18 2018, 9:19 PM

I've had similar trouble with tracker in the past. I suggest first running tracker status in a terminal to see if tracker is indeed running and all the miners are loaded. If not, start it with tracker daemon -s and then add that to your autostart programs.

When this has happened to me the only fix I found that actually worked was tracker daemon -t to terminate all the tracker processes and miners, then deleting the database ~/.local/share/tracker.

Next I'd start tracker and the miners again with tracker daemon -s and let it rebuild it's database.

Tracker's usually pretty trouble-free, when there is a problem, it's most often caused by a corrupted database. It's a pain having to rebuild the database, but it's gotten it all working again for me when I used it. Hope it helps.

cenewk added a comment.Mar 19 2018, 2:28 AM

Getting close! I halted tracker processes and deleted the database as suggested. When I restarted with tracker daemon -s, though, I got some Tracker-CRITICAL errors, including one that seems to suggest that it's not actually scanning the file system. I can now get gnome-documents and gnome-books to start, but they just say "No documents/books found."

$ tracker daemon -s
Starting miners…

(tracker daemon:21861): Tracker-CRITICAL **: Could not create proxy on the D-Bus session bus, Error calling StartServiceByName for org.freedesktop.Tracker1.Miner.Files: GDBus.Error:org.freedesktop.DBus.Error.TimedOut: Failed to activate service 'org.freedesktop.Tracker1.Miner.Files': timed out

(tracker daemon:21861): Tracker-CRITICAL **: Could not create proxy on the D-Bus session bus, Error calling StartServiceByName for org.freedesktop.Tracker1.Miner.Extract: Timeout was reached
  ✓ RSS/ATOM Feeds

(tracker daemon:21861): Tracker-CRITICAL **: No D-Bus proxy found for miner 'org.freedesktop.Tracker1.Miner.Files'
  ✗ File System (perhaps a disabled plugin?)

(tracker daemon:21861): Tracker-CRITICAL **: No D-Bus proxy found for miner 'org.freedesktop.Tracker1.Miner.Extract'
  ✗ Extractor (perhaps a disabled plugin?)
  ✓ Applications
folcred added a comment.Mar 19 2018, 3:29 AM

Do you have tracker-miners installed? It's a separate package from tracker itself. If it is, try reinstalling it.

If not, stop tracker again, install the package, then start tracker. Shouldn't need to touch the database again.

cenewk closed this task as Resolved.Mar 19 2018, 12:23 PM
cenewk claimed this task.

tracker-miners was already installed, but reinstalling and stopping/starting tracker again did the trick!

Thanks for the help!

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