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Logout/Login kills audio
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Description

Steps to Re-create:

  1. Boot machine, see that audio works without issue
  2. Click the User Indicator applet on and select Logout (or go to raven menu and select logout)
  3. Log back in

Expected: Sound should still be working after logging back in

Actual: When I log back in I have no sound. If I click the raven menu, I see no devices under input or output. Same thing if I go to settings | sound, nothing at all shows under output or input.

killing and restarting pulseaudio makes no difference, only way to get sound back is to restart the machine

This is a dell xps 13 9360 laptop running solus budgie (with all updates). This is a clean installation as of yesterday. I can re-create this 100% of the time, and this is without headphones or anything plugged in

Event Timeline

bwat47 created this task.Dec 11 2017, 5:06 AM

It almost seems like this is some kind of race condition. I'm finding that if I logout, wait 30 seconds and log back in the audio is fine.

But If I logout and immediately log back in there is no audio outputs available

I can confirm that. This is pretty important to have fixed before Solus 4. I have also had a similar issue - perhaps not related to this one - that once in a while my audio output indicates a dummy output without actually producing any sound. As the latter happens very infrequently, I have no option to track it and didn't raise a separate issue for it.

CrowsVeldt added a subscriber: CrowsVeldt.EditedDec 23 2017, 7:02 PM

I have something similar happening. Also a fresh install on a Dell Laptop! I have a Vostro 3568. I have mostly noticed it when switching between Budgie and I3, but that may well be from my logging out and then in again. I'll try to reproduce it and report how it goes.

Edit: I forgot to say that I have the exact same symptoms as mentioned in the original post. i.e. sound indicator greyed out, trying to restart PulseAudio has no effect. The only thing I have found so far that reliably fixes the issue is suspending the computer for a minute and then logging back in.

After some testing my issue also seems to be related to logging out and then back in quickly. If I wait a minute before logging back in then the audio works as expected.

Having the same issue.

System:    Host: salo Kernel: 4.14.9-42.current x86_64 bits: 64
           Desktop: Budgie 10.4  Distro: Solus 3
Machine:   Device: desktop Mobo: ASRock model: X370 Killer SLI/ac serial: N/A
           UEFI [Legacy]: American Megatrends v: P3.40 date: 11/07/2017
CPU:       Hexa core AMD Ryzen 5 1600 Six-Core (-HT-MCP-) cache: 3072 KB
           clock speeds: max: 3193 MHz 1: 3193 MHz 2: 3193 MHz 3: 3193 MHz
           4: 3193 MHz 5: 3193 MHz 6: 3193 MHz 7: 3193 MHz 8: 3193 MHz
           9: 3193 MHz 10: 3193 MHz 11: 3193 MHz 12: 3193 MHz
Graphics:  Card: NVIDIA GP107 [GeForce GTX 1050 Ti]
           Display Server: x11 (X.Org 1.19.5 ) driver: nvidia
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2
           version: 4.5.0 NVIDIA 384.98
Audio:     Card-1 Advanced Micro Devices [AMD] Family 17h (Models 00h-0fh) HD Audio Controller
           driver: snd_hda_intel
           Card-2 NVIDIA GP107GL High Def. Audio Controller
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.14.9-42.current

i have the same problem on my laptop.

I too have this issue.

            -```````````                  guru@gojira
          `-+/------------.`              -----------
       .---:mNo---------------.           OS: Solus x86_64
     .-----yMMMy:---------------.         Host: MS-7A37 2.0
   `------oMMMMMm/----------------`       Kernel: 4.14.9-42.current
  .------/MMMMMMMN+----------------.      Uptime: 5 hours, 52 mins
 .------/NMMMMMMMMm-+/--------------.     Packages: 770
`------/NMMMMMMMMMN-:mh/-------------`    Shell: bash 4.4.0
.-----/NMMMMMMMMMMM:-+MMd//oso/:-----.    Resolution: 3440x1440
-----/NMMMMMMMMMMMM+--mMMMh::smMmyo:--    DE: Budgie
----+NMMMMMMMMMMMMMo--yMMMMNo-:yMMMMd/.   Theme: Adapta [GTK2/3]
.--oMMMMMMMMMMMMMMMy--yMMMMMMh:-yMMMy-`   Icons: Papirus [GTK2/3]
`-sMMMMMMMMMMMMMMMMh--dMMMMMMMd:/Ny+y.    Terminal: tilix
`-/+osyhhdmmNNMMMMMm-/MMMMMMMmh+/ohm+     CPU: AMD Ryzen 7 1800X (16) @ 3.600GHz
  .------------:://+-/++++++oshddys:      GPU: AMD Radeon RX 470/480/570/580
   -hhhhyyyyyyyyyyyhhhhddddhysssso-       Memory: 2208MiB / 32191MiB
    `:ossssssyysssssssssssssssso:` 
      `:+ssssssssssssssssssss+-                                   
         `-/+ssssssssssso+/-` 
              `.-----..`
JoshStrobl triaged this task as High priority.Jan 6 2018, 5:34 PM
JoshStrobl moved this task from Backlog to System and Configuration Fixes on the Software board.
amrithmmh added a subscriber: amrithmmh.EditedJan 10 2018, 5:03 AM

Yep me too after logout
Laptop asus x540sa celeron processor

Many are affected by this i hope this will be moved to a top prority fix

Am also affected by this, Using a usb soundcard. Logout/login will kill pulse and when attempting to run 'pulseaudio --start' yields '[pulseaudio] main.c: Daemon startup failed.' Reboot fixes it.

kyrios123 added a subscriber: kyrios123.

I'm on this one

Same issue. Inspirion 7353 laptop.

Same here on a dell xps 13 9343!

I just noticed this was happening. I hope it gets resolved before the next snapshot/release ISO.

My specs:

System:    Host: laptop Kernel: 4.14.13-46.current x86_64 bits: 64 gcc: 7.2.0
           Desktop: Budgie 10.4  Distro: Solus 3
Machine:   Device: laptop System: Hewlett-Packard product: HP Pavilion dv6 Notebook PC v: 0592110000204710000620100 serial: N/A
           Mobo: Hewlett-Packard model: 17FC v: 10.5A serial: N/A
           BIOS: Hewlett-Packard v: F.1C date: 01/23/2013
CPU:       Dual core Intel Core i5-2430M (-HT-MCP-) 
           arch: Sandy Bridge rev.7 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9579
           clock speeds: max: 3000 MHz 1: 1121 MHz 2: 1116 MHz 3: 1045 MHz
           4: 1052 MHz
Graphics:  Card: Intel 2nd Generation Core Integrated Graphics Controller
           bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.5 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.04hz
           OpenGL: renderer: Mesa DRI Intel Sandybridge Mobile
           version: 3.3 Mesa 17.3.1 Direct Render: Yes
Audio:     Card Intel 6 Series/C200 Series Family High Def. Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.14.13-46.current

I found killing the pulseaudio process will fix the issue temporarily. The same thing happens on my system when it goes into suspend or hibernate.

System:

Host: nope Kernel: 4.9.112-100.lts x86_64 bits: 64 compiler: gcc v: 7.3.0 
Desktop: Budgie 10.4-85-g36667bcb Distro: Solus 3.9999

Machine:

Type: Laptop System: Alienware product: Alienware 15 R3 v: 1.2.4 
serial: <root required> 
Mobo: Alienware model: Alienware 15 R3 v: A00 serial: <root required> 
UEFI: Alienware v: 1.2.4 date: 01/25/2018

CPU:

Topology: Quad Core model: Intel Core i7-7700HQ bits: 64 type: MT MCP arch: Skylake 
rev: 9 L2 cache: 6144 KiB 
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44928 
Speed: 800 MHz min/max: 800/3800 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 
5: 800 6: 872 7: 800 8: 800

Graphics:

Card-1: Intel driver: i915 v: kernel bus ID: 00:02.0 
Card-2: NVIDIA GP106M [GeForce GTX 1060 Mobile] driver: N/A bus ID: 01:00.0 
Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,intel,vesa 
resolution: 1920x1080~60Hz 
OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) v: 4.5 Mesa 18.1.4 
direct render: Yes

Audio:

Card-1: Intel CM238 HD Audio driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
Sound Server: ALSA v: k4.9.112-100.lts

How about waiting for pulseaudio 12.x to be in the repo and check again ?